Provisional (methodology v0.5). Weights and measures may change as more data is added. How we score

Rankings · London borough

Tower Hamlets

35th of 68
London and metropolitan boroughs
Lower middle

Likely range 25th–42nd. Stays in the lower middle in 44% of re-runs. How we work this out

10th of 32
London boroughs only
Upper middle

How Tower Hamlets scores

Bar length shows the share of the 68 councils that Tower Hamlets beats. Overall weights: service quality 60%, value for money 20%, financial health 20%.

Service quality

Planning

MeasureTower HamletsMedian of 68RankPeriod
Major planning decisions made in time (24 months)Higher is better91.7%94.5%=49 / 682024 Q3 to 2026 Q2
Non-major planning decisions made in time (24 months)Higher is better93.5%93.1%29 / 682024 Q3 to 2026 Q2
Planning decisions in the financial yearHigher is better · context only9981,247–2025-26

Source: MHCLG — Planning application statistics (PS2)

Waste & recycling

MeasureTower HamletsMedian of 68RankPeriod
Household waste sent for reuse recycling or compostingHigher is better17.0%32.9%=65 / 682024-25
Residual household waste per householdLower is better513 kg504 kg37 / 682024-25

Source: DEFRA — Local authority collected waste management

Complaints

MeasureTower HamletsMedian of 68RankPeriod
Ombudsman upheld decisions per 100k residentsLower is better11.25.659 / 682024-25 to 2025-26
Ombudsman investigations upheldLower is better86.0%82.4%45 / 682024-25 to 2025-26
Ombudsman recommendations implemented on timeHigher is better68.6%74.7%42 / 682025-26
Ombudsman recommendations implementedHigher is better · context only100.0%100.0%–2025-26
Upheld complaints already remedied by the council before reaching the OmbudsmanHigher is better · context only6.5%15.2%–2025-26

Source: Local Government and Social Care Ombudsman — annual review data

Children's services

MeasureTower HamletsMedian of 68RankPeriod
Ofsted overall effectiveness (children's services)Higher is betterOutstandingGood=1 / 68latest at 2026-03-31
Ofsted sub-judgements (average)Higher is better3.50 / 4Good=20 / 68latest at 2026-03-31

Source: Ofsted — Local authority inspection outcomes

Adult social care

MeasureTower HamletsMedian of 68RankPeriod
Quality of life of people who use services (adjusted)Higher is better0.4330.416=16 / 682024-25
People who use services satisfied with their care and supportHigher is better63.0%63.0%35 / 682024-25
Older people still at home 12 weeks after hospital discharge into reablementHigher is better69.8%62.9%=5 / 642024-25
People receiving long-term support who live in their own home or with familyHigher is better87.5%84.6%19 / 672024-25
People who use services who feel safeHigher is better67.0%69.8%=48 / 682024-25

Source: DHSC — Adult Social Care Outcomes Framework

Special educational needs

MeasureTower HamletsMedian of 68RankPeriod
New EHC plans issued within 20 weeksHigher is better43.2%68.3%45 / 682024 to 2025

Source: DfE — Education, health and care plans

Homelessness

MeasureTower HamletsMedian of 68RankPeriod
Homelessness prevented: accommodation secured for 6+ monthsHigher is better48.3%51.5%40 / 682025-09 to 2026-03
Homelessness relieved: accommodation secured for 6+ monthsHigher is better41.5%31.2%16 / 682025-09 to 2026-03
Households in temporary accommodation per 1000 householdsLower is better22.07.058 / 682026-03
Families with children in B&B for more than 6 weeksLower is better · context only00–2026-03

Source: MHCLG — Statutory homelessness statistics

Value for money

Adult social care value for money

Tower Hamlets spends £689 per adult on adult social care, against about £700 expected after allowing for older people's poverty, how many residents are over 65 and London's higher costs (£10 less). Its adult social care results rank 19th of 68.

Good results, lower cost · value for money rank 33rd of 66

Children's services value for money

Tower Hamlets spends £1,824 per child on children's services, against about £1,766 expected after allowing for child poverty and London's higher costs (£58 more). Its children's services results rank 20th of 68.

Good results, higher cost · value for money rank 43rd of 66

Waste value for money

Tower Hamlets spends £186 per home on waste & recycling, against about £206 expected after allowing for deprivation and London's higher costs (£21 less). Its waste & recycling results rank 56th of 68.

Weaker results, lower cost · value for money rank 21st of 66

Planning value for money

Tower Hamlets spends £-352 per planning decision on planning, against about £413 expected after allowing for London's higher costs (£765 less). Its planning results rank 38th of 68.

Weaker results, lower cost · value for money rank 6th of 66

Financial health

Reserves

MeasureTower HamletsMedian of 68RankPeriod
Usable reserves as a share of net revenue expenditureHigher is better28.3%34.7%45 / 662025-26
Change in usable reserves over the year as a share of net revenue expenditureHigher is better-9.8%0.3%=63 / 662025-26

Source: Calculated from MHCLG Revenue Outturn, ONS population, MHCLG dwelling stock and planning statistics

Debt costs

MeasureTower HamletsMedian of 68RankPeriod
Debt servicing costs as a share of net revenue expenditureLower is better3.9%9.3%9 / 662025-26

Source: Calculated from MHCLG Revenue Outturn, ONS population, MHCLG dwelling stock and planning statistics

Schools funding deficit

MeasureTower HamletsMedian of 68RankPeriod
High-needs (DSG) deficit as a share of net revenue expenditureLower is better9.1%8.0%39 / 662025-26

Source: Calculated from MHCLG Revenue Outturn, ONS population, MHCLG dwelling stock and planning statistics

Government bailouts

MeasureTower HamletsMedian of 68RankPeriod
Exceptional Financial Support over three years as a share of net revenue expenditureLower is better0.0%0.0%=1 / 662024-25 to 2026-27

Source: Calculated from MHCLG Revenue Outturn, ONS population, MHCLG dwelling stock and planning statistics

Context

Background figures. These don't count towards the score.

Population334,240median 296,363mid-2025
Net service spend per resident£2,949.61median £2,139.022025-26
Index of Multiple Deprivation average score30.554median 26.2992025
Families with children in B&B for more than 6 weeks0median 02026-03
Band D council tax (council element)£1,327.27median £1,884.222026-27
Band D council tax change on previous year5.0%median 5.0%2026-27
Band D council tax total bill (incl. GLA/police/fire/combined authority)£1,837.78median £2,319.872026-27

What residents say

Ratings from signed-in visitors. They are shown here for context and are not part of the official-data ranking.

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Also responsible in Tower Hamlets

These services are run by other bodies, so they don't count towards Tower Hamlets's score.

ONS code E09000030 · How we score